Team Members and Invitations
Invite your colleagues to work in the same Templated account. Team members share the same templates, renders, folders, fonts, uploads, credits and API key. There is no extra cost per member.
Member limits per plan
Plan | Team members |
|---|---|
Free trial | 1 (only you) |
Starter | 2 |
Scale | 5 |
Enterprise | 20 |
Pending invitations count toward the limit. To invite someone on the free trial, upgrade first at https://app.templated.io/upgrade.
How to invite a team member
Only the Owner and Admins can invite members.
- Go to the Team page: https://app.templated.io/team (or Account Settings > Team > Manage Team).
- Click Invite.
- Enter the person's email address.
- Choose a role (see below).
- Send the invitation.
The person receives an email with a link to join. The invitation link is valid for 7 days. You can resend or cancel pending invitations on the Team page. Resending gives the link 7 more days.
Roles
Role | What they can do |
|---|---|
Owner | Full access to all features, team management and billing (subscription, invoices, cancel). |
Admin | Full access to all features and team management. Cannot manage billing. |
Developer | Templates, API key and Embed settings. Cannot manage team members. |
Designer | Templates, renders and the editor only. Cannot see the API key, Embed settings or team management. |
Owners and Admins can change a member's role or remove a member on the Team page.
How to accept an invitation
- Open the invitation email and click the link.
- Log in or sign up with the same email address the invitation was sent to.
- Click Accept Invitation.
Invitation problems
"This invite was sent to a different email address" or an error (400) when accepting
You are logged in with a different account than the one invited. To fix it:
- Log out of Templated, or open the invitation link in an incognito/private window.
- Log in (or sign up) with the email the invitation was sent to.
- Accept the invitation.
If the person should join with a different email, cancel the invitation and send a new one to the right email.
"Invite has expired" or "This invite is invalid or has expired"
The link is older than 7 days, or it was cancelled. Ask the team Owner or an Admin to resend the invitation.
I didn't receive the invitation email
- Check the spam or promotions folder.
- Make sure the email address was typed correctly.
- Ask the Owner or an Admin to resend it from the Team page.
"An invite is already pending for this email"
An invitation was already sent. Resend it or cancel it on the Team page.
"Limit reached" on the Team page
You reached your plan's member limit (pending invitations count too). Remove a member, cancel a pending invitation, or upgrade.
My own templates disappeared after joining a team
When you accept an invitation, your account switches to that team's workspace. You now see the team's templates, not the templates from your previous workspace. Your old templates are not deleted.
If you want your old templates inside the new team, ask in the chat. Our team can move them. Send:
- Your email.
- The email of the team owner.
- The template IDs to move (or "all templates").
Team members vs. separate accounts
- Use team members when people should work on the same templates and share credits.
- If you want to give templates to a different account (for example a client), see "Account Requests" (template transfers).
FAQ
Q: How do I add a team member?
A: Go to https://app.templated.io/team, click Invite, enter the email and choose a role.
Q: How many team members can I have?
A: Starter 2, Scale 5, Enterprise 20.
Q: Do I pay extra for team members?
A: No. Members are included in your plan.
Q: Can I invite members on the free trial?
A: No. Upgrade to a paid plan first.
Q: Do team members share credits and the API key?
A: Yes. The whole team uses the same credits and the same API key.
Q: I get a 400 error when accepting an invitation.
A: You are logged in with a different email. Log out or use an incognito window, then log in with the invited email and accept again.
Q: The invitation link expired.
A: Invitations are valid for 7 days. Ask the Owner or an Admin to resend it.
Q: I can't see the invitation email.
A: Check spam. Ask the Owner or an Admin to resend it.
Q: Can a team member see billing and invoices?
A: Only the Owner can manage billing.
Q: My templates disappeared after I joined a team.
A: They are still in your previous workspace. Ask in the chat and our team can move them to the new team.
Q: Can I hide the API key from a designer?
A: Yes. Give them the Designer role.
Updated on: 01/10/2026
Thank you!